We wanted to try out MSC Cruises as their prices seem to be very reasonable and their ships look stunning, we did 7 nights Northern Europe May 2019.
First impressions on the ship itself was amazing, beautiful and very clean. Our cabin wasn’t as clean as others we had stayed in on other cruise lines mainly thick dust. We also found that if you needed one side of the bed you could be stuck as how they have designed the room only one side of the bed is wheelchair accessible as a double, for me this was my side luckily and we can’t have a twin due to my seizures so that could be a big problem for some. This is not listed anywhere on their website, I would call this more an ambulatory or one side abled cabin not fully accessible.
We decided half way through the cruise that unless we do YC we would not sail again on them, we got fed up with the 7 different language announcements, only 2 bars being open during the day (small ones) even on sea days so trying to get a drink was very difficult, because the cruise officially started in Hamburg and we got on in Southampton we had the feeling that we we’re intruding someone else’s cruise and we didn’t get that feel good factor unfortunately.
We know many who love MSC which is great because if we all liked the same the world would be boring!
The Preziosa didn’t flow too well and wasn’t as wheelchair friendly as other liners but we still managed to enjoy ourselves and get around. They is no hoist for the pool which is awful I feel!
We did spend time in the thermal suite which is wheelchair accessible and was very quite which we liked.
Overall we won’t sail MSC again as a personal preference- UPDATE WE HAVE BOOKED A 2 night on MSC Virtuosa for August 2022 in same class cabin to see if their newer ships are better.